Comments on: Stolen Items from Mysale BH Cosmetics Parcel + Tips on what you can do if you’re in the same situation

By: Fiona

Fiona — Wed, 13 Jan 2016 07:58:09 +0000

Here’s the address. Lot G.03, Wisma Academy, 4A Jalan 19/1, 46300 Petaling Jaya Selangor. It’s at Privacy link at the bottom of their website. Just do a little clicking and digging and you’ll find it. Good luck

By: intan

intan — Wed, 13 Jan 2016 02:42:39 +0000

dear sis fiona,

would u mine to share me the mysale address in malaysia.. im in trouble also regarding parcel that not reached me nearly 2month. me n hubby wanted to go there to get back our money returned. your kind attention is appreciate. thanks so much.

By: Fiona

Fiona — Sat, 09 Jan 2016 12:34:23 +0000

Lucky you! All my comments on their Facebook were deleted. In the end I just storm to their office in Wisma Academy. It’s faster and I always recommend this method instead of dealing over the account nonsense.
I hope you get back the refund. Fingers crossed!

By: Diane Douglas

Diane Douglas — Sat, 09 Jan 2016 10:18:27 +0000

Well, I finally received a reply from them, after tweeting, messaging them on Facebook, inundating their Facebook posts with my issue. They manually made a RMA request code for me on Friday and I went to their warehouse in Wisma Academy to personally hand the bag in on the same afternoon. I brought the other Michael Kors bag I bought together with that defected bag, to show the difference in quality and everything else. So fingers crossed that I will get my money back. It is quite a big amount.
I had never had any problem with them before and I have bought loads of stuff so I hope this is one incident in isolation for me.