Comments on: What You Didn’t Know About H&M Online Delivery

By: Fiona

Fiona — Sun, 11 Jun 2017 02:39:13 +0000

Maybe system glitch that it goes straight to payment without tag but it wasn’t charge to the credit card yet. It will only be charged to your card after the warehouse send out the parcel. If you call them you can cancel the order on the spot. 2 days later is too late 🙁
Yes the store would be so much better. I was only taking advantage of the 30% OFF opening special + 20% OFF on top as that brings down the value to almost 50% OFF per item 🙂 . My second haul was because I wanted to use the 25% OFF one item LOL.

By: Christine

Christine — Sun, 11 Jun 2017 02:31:33 +0000

I accidentally clicked twice the item I want. ( Actually I don’t remember) and when once I key in my credit card details it go straight to the payment without the TAC Number!! I choose to email them instead of calling and after two days only they reply saying order accepted can’t be cancelled. Then Only I found out the return costs Rm19.90. This will be the first and the last to shop H&M online. Would rather go to the store.! Uniqlo online store is much more convenient!!

By: Fiona

Fiona — Sun, 11 Jun 2017 02:22:51 +0000

Not sure how much is the custom tax as I usually keep my purchase below RM500 including shipping fee. But it will not be a small amount. Some people was charged more than the haul amount. If they cancel your friend’s order, they would need to refund her. Unless it was not sent at all then it is cancelling without refund.
If it was sent out, from the Anchanto tracking page, there’s a contact on the top right. When you click on that, you will be able to send an email and Anchanto will get Skynet to call you.

By: Melissa Ting

Melissa Ting — Sun, 11 Jun 2017 02:10:05 +0000

How much for the custom tax? I guess I am the lucky one without any drama.
My friend bought same time as well. She didn’t get the parcel. She call the number and they end up just cancelled her order, without any reason. She says she will never buy online H&M anymore.