Fiona, Fiona. You never learn from experience isn’t it? After my awful 2nd online shopping experience with MySale several months ago, I vowed not to spend a single dime at MySale anymore. Here’s the story. I have RM30 voucher which will be expiring pretty soon and I just want to let the voucher burn. Until I saw Christmas candle in the Home & Living section. I’m obsessing over candles for the past few months. All the YouTubers (my main influencers) are talking about Christmas candle or Pumpkin Spice and I desperately wanted a few. I couldn’t find any Christmas scent candle in KL and MySale had it. That was before I found out about Yankee Candle availability in Malaysia so you can save the nagging . And please no Diptique candle talk because it’s too expensive for me to burn my money with. I burn candle like no tomorrow so oh God no.

As you can see from above photo, I only ordered two candle – Christmas Spice and Christmas Tree. Both is very Christmas-y, very huge and they came with three wick, which is always good for a big candle like this.

I’m so lazy to talk about delivery but since there has been some changes with the courier company, I thought I should update you too. MySale FINALLY ditched ABX and go with GDex. I was thrilled to learnt that it’s GDex that is delivery the parcel but then I remembered my brother’s experience with GDex. Apparently the branch near me was a lazy one. They would hold the parcel for days even to a week and then simply state in the system “No One At Home”. Here’s the thing. Both my parents are at home on weekday. On weekend we make sure at least one person is at home because your home girl has been online shopping every single day so there’s at least a parcel per day. Yeah I know. I’ve been naughty. So my parcel has been stuck in GDex since 8th December. The system state “Out for Delivery” and I would go home to no parcel awaiting for me. I finally gave GDex a call yesterday (Friday) at 9.30am and they said they will send it on the same day. Within 15 minutes or so, I checked the tracking system and it was stated “No One At Home”. Wtf? So my guess is the delivery guy is too lazy to deliver and the clerk just helped him by entering that into the system. The best part is, I received a sms half an hour later requesting me to collect the parcel personally from their office. Since I’m also expecting Zalora parcel from GDex, I was lazy to argue and drove there.

I went to collect both my parcel this morning. While waiting for the girl to retrieve my parcel, I could already hear the broken glass sound while she was walking a few metres away. I knew I’d blow up big time if I were to open my parcel there and then so I decided to check my parcels in the car. I started off with Zalora parcel and it was in tip top condition. Can’t say the same with MySale parcel since I already knew it was broken. To be frank I was a little surprised to find out that one candle is not broken. So I walk back in ‘calmly’ to GDex office and showed then the broken item. I refused to let them have the item to claim because I need to submit a refund claim to MySale as well. So she took some photo and I went home with a broken candle, a new candle and my Zalora haul.

On another note (too lazy to start a new post), I once again had a good experience with Zalora. Not sure if you remember this but Zalora used to get a lot of bashing for their shitty service, delivery time, delivery, wrong item sent etc. Contrary to other people, I have had good ones with Zalora. I knew about the 12.12 Online Fever campaign a few days earlier and I happened to saw some items that never goes on sale are on sale on the 10th December. 12.12 Online Fever was scheduled to go live on the midnight actually. I placed my order on the 10th December and my parcel was shipped out the next day.

I like that Zalora used a huge box for small item and padded it with air bubble packaging to keep things in place. Zalora also include a return Poslaju slip just in case.

I bought a Make Up For Ever HD Powder which was on 25% OFF from the original price of RM150. I used a secret code for extra 20% and paid just RM90.40 for this. Initially I also wanted to bag HD Foundation (which was also on 25% discount) but I couldn’t remember my MUFE shade so I didn’t buy it. Also check out with a neclace from Something Borrowed.

There you go. My rant on MySale again (what’s new) and another satisfied Zalora purchase. Did you spot the special discount on Sephora section in Zalora? Do share with me your haul from 12.12 Online Fever sale

The post Third time’s a charm? Unfortunately not for MySale appeared first on Street Love. by Fiona

Honestly I have no idea what Black Friday is and why is there so many Black Friday sale around until a few days ago. So I did a quick googling and found the meaning behind Black Friday.

Black Friday is the day following Thanksgiving Day in the United States (the fourth Thursday of November), often regarded as the beginning of the Christmas shopping season.

Thanks to Wikipedia, now we know why every single online shopping site you ever know are running their own version of Black Friday sale. I’ve gathered a few of them that I thought are good so you too can have a Black Friday sale shopping

Sigma Beauty (http://www.sigmabeauty.com/)

I’ve never bought anything directly from Sigma before but I thought their complimentary worldwide shipping is a good deal. Just enter the code BF2014 at checkout. Oh and the site is also offering Cyber Monday sale of 20% OFF sitewide on the 1st December with the code CM2014 at checkout.

Luxola (http://www.luxola.com/my)

I was eyeing on Luxola yesterday for Black Friday sale and there wasn’t any. Then later that evening Luxola released an EDM on Cyber Monday sale with 40% OFF sitewide for the 1st December. It looks like they skipped Black Friday sale and head straight to Cyber Monday. But then again, all the discount doesn’t apply onto Zoeva anymore *sad*

Net-a-Poter (http://www.net-a-porter.com/)

I was so ready to get the Hourglass Ambient Lighting Blush Palette two days ago but the free express delivery was over. I check yesterday and there was nothing as well. Most of the sale is for clothing etc and not the beauty products. Today when I check again, Net-a-Porter is back to offering complimentary express delivery (2-3 days) on all orders. The palette cost $10 more than every other site but the free express delivery is way better than other site. So in the end, it’s cheaper – $68 with express delivery vs £56.00 + £5.00 standard 21 days delivery.

Zalora (http://www.zalora.com.my/)

Zalora is the mother of all online sale. For Black Friday, they are offering up to 70% OFF the brands listed as below. They have this 15% OFF on selected items with the code BLACKCRAY15 but that was valid until 28th November midnight. Subscribe to their newsletter and you’d get RM20 OFF too.

Reebonz (http://reebonz.com.my/)

For the past few days Reebonz has been doing a pre-Black Friday Sale where as you’d get extra 11% OFF by entering the code 2014BLKF11MY at checkout. That’s the code I used to buy a Longchamp bag. I’ve always wanted another Longchamp bag but couldn’t decide on the color. Moving to the actual Black Friday Sale which started from 28th Dec to 30th Dec, the site is offering 500 items at 50% OFF, 400 items at 40% OFF and 300 items at 30% OFF. Not only that. Their two hourly specials – Gift-opia is happening from 10am to 10pm which will feature two items at final price for two hours only. If you’re a regular of Reebonz, you would have guessed that Reebonz never fail to have something extra for the weekend. So from 29th to 30th November, enter 2014BLKF8MY at checkout to enjoy additional 8% OFF.

The Body Shop (http://www.thebodyshop.com.my/)

The Body Shop too did a Black Friday sale. The 50% OFF EDM sounded so good so I check it out yesterday and disappointed to find that the selection is so small and unattractive. Perhaps you can find something that you like there.

Mysale.my (http://mysale.my/)

Despite the mishap that happened to me a few months ago, I still check the page from time to time. Mysale has been doing a RM1 shipping fee which I find really good since we paid RM30 previously for a shitty delivery service. I couldn’t find any Black Friday sale on the site yesterday and it magically appeared this morning. Besides the deals and the RM1 shipping fee, Mysale also offer an extra 10% OFF, which will be deducted from your order at the checkout page. No discount code needed.

Lazada (http://www.lazada.com.my/)

Lazada is currently offering discounts up to 94% OFF for their Black Friday sale from 28th to 30th November. Besides that the site is also doing a Black Friday Weekend Giveway. All you have to do is to shop from 28th November to 1st December in order to receive a gift card to shop on 12th December. I don’t shop at Lazada personally so check it out if you’re into finding lots of funky stuff.

There you have it! My top 8 picks of Black Friday / Cyber Monday Sale for 2014. There are a whole lot more that you can find from the web which I didn’t mention here. I was hoping that Sephora will follow the trend and do a Black Friday sale but it doesn’t seems like it. Or maybe there’s a Cyber Monday sale? Let’s hope so! Meanwhile, happy shopping girls!

The post Black Friday & Cyber Monday Sale 2014 Guide appeared first on Street Love. by Fiona

If it’s not due to the extremely high international shipping fee for BH Cosmetics, I would have not bought anything from Mysale.my. I told myself this would be the last time I buy from Mysale. Let’s face it. I’m not the type of person that can wait nearly two months for the parcel to arrive.

I placed my order on the 30th June 2014 and the estimated delivery is within 29th July to 5th August. I tried contacting Mysale FOUR TIMES to track my parcel but to no avail. The tracking provided in the member account is literally useless. I called Quantium only to be told that Quantium’s role in this is to act as a third party on all custom related matters. All Mysale parcel is under ABX responsibilities. Oh Lord. The nightmare begins. I’m not going into details on what went on with ABX. Let’s just say they are the first courier company that shout, yell and scolded me – the customer. To cut the story short, I received the parcel this morning, with lots of anger cursing written on the shipping label. I have to photoshop it out because it’s nasty. This is the condition of my parcel. Soiled. The supposed to be hard and sturdy padded envelope is as soft as a tofu.

Then I found THIS. It is so obvious that my parcel was compromised. Based on my online buying and selling experience, the glue on padded envelope is quite secure, unless the content is huge and force into the envelope then yes, box tape is needed.

I peeled off the tape and to my horror, I found that my parcel was forced open on the opposite end of the actual opening. It was done on purpose.

For comparison sake, this is how the parcel of my first Mysale purchase looks like. When I bought just one small item, they can’t steal it wouldn’t they. That would be too obvious.

This was what’s left inside the parcel after the son of b!tch (sorry for my language) stole half the content of my actual haul.

I didn’t really buy much. As you can see from the below invoice, I only bought two That’s Heart Eyeshadow & Blush Palette and a set of five Floral Blush Duo.

So. I only saw ONE That’s Heart palette in my pathetically ripped parcel and THIS. One glance and I already know what is wrong with the packaging. The Floral Blush Duo comes in a set of five. I only received THREE. Can you spot what’s the problem by looking at the below photo? Did you see the barcode sticker? Again, it is so obvious that the son of b!tch (sorry but no sorry) ripped off the packaging, steal two blusher and simply stick back what’s left of the barcode sticker in such manner.

I showed this to Mysale people (more story on that below) and they confirmed that the actual packaging with barcode sticker should be like the photo below. This was how it was sent out.

My incomplete Floral Blush Duo collection thanks to YOU MOTHER %$^*@# SON OF B!TCH!

This is not the end to my story yet. One thing I like about BH Cosmetics is that EVERY SINGLE ITEM IS SEALED. I told you that I received three out of five Floral Blush Duo right? Well, the thief was so kind to left me with one opened blusher. You see where he/she is heading to? I know I’ve been repeating the word “obviously” but IT IS SO FREAKING OBVIOUS that he/she was ripping the seal off to choose the blusher shade!! I even told this to Mysale people and he agreed too!

So now the question is. Why would he/she left the opened blusher to me? Why? As I was driving home from Mysale office this afternoon, I realized that this particular blusher contain half shimmery gold shade. The mother &^$%& must have had the shock of his/her life that he/she have not a single blardy clue on how to use it. Typically a blusher is either pink or coral. Wouldn’t it shock the small pathetic brain of this thief that half of the blusher is in shimmery gold? HAH!!!

After I reached home, I told mum what happened and then only I realized that this blusher was swatched. I wouldn’t have notice it if it’s not because my mum’s room was bright. I have totally missed it in my own room.

ABX…why don’t you just steal the whole parcel? Wouldn’t it be easier for you and me? Hah? Why? Just take the whole damn thing. Why leave me with this you jerk!

I can almost tear someone apart when I can’t reach Mysale in a timely manner with regards to the stolen items from my parcel. If you haven’t deal with Mysale before, don’t ever buy from them. It is a pain in the a$$ to get someone to reply to your enquiry. Mysale website is designed in a way that there is no visible office address on the web, no contact number nor is there any customer service hotline to call to and there wasn’t any email address that you can email to. The only way members can contact Mysale is through the My Contact tab in the website. That also will take a few days for them to reply. And if they do ever reply you and you replied immediately, they won’t reply anything until the next day. It’s like these people are told to only check messages once a day. And when they replied, this is the stupid answer I get. A complete ZERO connection to my query.

How to contact Mysale directly beside My Contact tab?

I do wonder if anyone ever feel the need to look for Mysale there and then to solve an important issue like stolen item, receiving fake goods etc. Yes I do read that some received fake goods. Why I ask? This is because when I was googling for information on whereabout is Mysale, I read a lot of rant on blogs but none of them took any action. Same goes to Facebook posting. You know what? The amount of complains that I read is phenomenal. It is unbelievable how such a good deal site is turning into a complete disaster. It is good for the company that they managed to reduce manpower and avoiding to deal with human directly. As a consumer, I would not return to the site anymore. Some people said it’s a scam site as there is no physical office number or office in Malaysia. I don’t think so Mysale is a scam site. They just need to fasten the seat belt and WORK FASTER.

So back to how to contact Mysale. If you really do Google you can find an email, office contact number and office address IN the website. Actually I was provided a number to call by Quantium but no one seems to be picking up phone calls. So I decided to drive 40km all the way to Mysale office to try my luck. My blood was boiling and I have to storm into Mysale office. I first saw the letter box next to the parking floor elevator. There is a sticker on one of the box that wrote “Ozsale Sdn Bhd moved to 1.03”. So I went up to 1st floor. It turns out that there is no unit 1.03. I went back to Ground floor, which is initially Mysale office floor. I managed to find unit G.03 with a sign on the main entrance saying it’s Mysale warehouse. I was so lost until a guy, who was walking towards my direction, asked if I would like to return something. I asked if he’s working at Mysale. He said he’s working in the main office which is just next door. This could explain why there was no one picking up the phone. They’ve shifted to next door and possibly with a new office number as well. I followed him and I find myself standing in Mysale office. Not a glamorous one. The bags, clothes etc display looked rather odd and cheap? I managed to spoke to a guy in the nicest possible. I did not yell or shout because it is not his fault anyway. I told him the issue, what was missing and he offered a refund for one That’s Heart palette and half of Floral Blush Duo. I agreed with the refund amount, gave him all my banking details and he immediately proceed to email their Finance department in Singapore. According to him, the refund will took maximum one week. I also note down his name and number just in case I needed to check on the refund after the one week refunding period.

In conclusion, if you find yourself in a similar situation or worse, just go to Mysale office. They are not shock to see me appearing at the front door which means I’m not the first to do so.

That’s on Mysale part. Now what can I do with ABX. The more I look at the way the parcel was ripped off, the more I want to take action. If contacting Mysale is hard, contacting ABX is even harder. I have to call ABX 10 times in order to get someone answering the phone. And that person kept telling me parcel resent back to “PS”. When I ask what the heck is PS, he said “Petaling Jaya”. Tell me you won’t get heart attack talking to these people.

Update: 14th August 2014

Totally disappointed when I received an email from Mysale requesting for my bank details that was provided on the spot when I was at Mysale office. This proves that there is absolute ZERO communication with the people working in Mysale.

Update: 15th August 2014

Login to my bank account for fund transfer and I saw that Mysale had refunded RM58 into my account.

The post Stolen Items from Mysale BH Cosmetics Parcel + Tips on what you can do if you’re in the same situation appeared first on Street Love. by Fiona

Ever since I discovered and got into the whole face contouring phenomena, I couldn’t just stop at one bronzer. I have since bought a few bronzer, which reminds me that I have not review them. But it’s okay. Because recently I bought myself another new bronzer. Clarins Splendours Summer Bronzing Compact is bronzer compact that I discovered from reading international beauty blogs, and it is also a bronzer that I just couldn’t get my hands on because it’s not available in Malaysia.

So where and how am I able to buy the Clarins Splendours Summer Bronzing Compact if it’s not available physically in Malaysia eh? The answer is through MySale.my. MySale.my is different from iHerb. One will need to register in order to view the deals available. Each deal comes with a short duration for you to shop. What I like about MySale is that everything is listed in Ringgit Malaysia. If you’re new to MySale, you got to be very cautious with all the fine prints on the sale. Most people mislooked the part where MySale clearly stated each item “Estimated Delivery” on the item description page. Why is this important? Because MySale will take about one month (more or less) from the date of the sale ending for delivery of all orders. I ordered this Clarins Splendours Summer Bronzing Compact on the 3rd April 2014 and then MySale went quiet on the order up until 23rd April where the stock arrived their warehouse, packed on 28th April, dispatched out on 29th April and finally the parcel arrived my doorstep on 10th May 2014, which is within the estimated delivery stated of 6th May to 13th May 2014. One flaw with ordering from MySale is that the parcel is not trackable. There is a tracking page provided but all the page show is “No record is found”. So it’s kinda like living in the dark from the time I paid up until the day I received the parcel.

My Clarins Splendours Summer Bronzing Compact wasn’t bubble wrapped individually. The compact was just sent in a pre-bubble wrapped envelope. So the compact on the inside of the box was “dancing” most of the time causing scratches on the center front and back of the compact. I was literally ripping the envelope and packaging off to check if there is any crack with the powder pan on the inside. Thank goodness the powder is in superb condition otherwise this post may not even exist

Just look at the beautiful inner embossed details underneath the amber plastic casing. That design is also the same design for the powder pan. The compact is larger than average compact powder, which is quite normal for a bronzer apparently.

Clarins Splendours Summer Bronzing Compact is designed to set the tone for glowing summer skin with “three sheer, sun-drenched powders in one chic compact”. When it comes to bronzing and contouring I would choose a matte bronzer as that’s the best to use to achieve a dimensional face shape. Shimmery bronzer won’t cut it for me especially that I am with oily skin. Eventhough so, the very center of the bronzer is with slight golden shimmery to add some look of sunshine to the skin. I believe the shimmer is very very subtle. So I’m not worried about that. When all three shades of softening brown and terracotta powder is swirled together, the innovative, dual-complex formula creates a flawless look of sun-kissed skin. As of now I have not swatch or use the bronzer yet so I can’t give you my first impression review on it. All I can say is, for some reason the bronzer smells good!

I’m not going to lie telling you I hunt for this solely because I want a bronzer from Clarins. I have never thought of getting a bronzer from Clarins. Clarins in Malaysia is not well-known for their makeup line, what more a bronzer. The very main reason why I bought this is mainly due to it’s unique design. I find the design to resemble some ancient wall drawing that leads to a secret wall on the underground to a massive treasure hunt place . Ahh well, the embossed design is actually South American inspired motif. Very close to what I thought it is.

I’m sorry that you might not be able to get this Clarins Splendours Summer Bronzing Compact anymore as it is Limited Edition, however you can try to hunt it down from other online store? I believe someone or somewhere will still have this bronzer for sale. Try Strawberry.NET or maybe eBay.com if you must. Otherwise I would suggest you to get a bronzer from Guerlain instead. Guerlain too make absolutely gorgeous bronzer compact. If all fails, Physicians Formula bronzer received the most best reviews from countless international beauty blogs. iHerb is currently giving extra 20% discount during check out on the entire selection of Physicians Formula until next Wednesday

The post Preview: Clarins Splendours Summer Bronzing Compact – Taking bronzing and contouring interest to another level appeared first on Street Love. by Fiona